The Internet has changed the way we do things, including the way we conduct business and has become a natural extension and evolution of how businesses operate.
Service Overview
People search for information about products and services available to them locally first before going out, hence an online presence is a must. Potential clients are always connected and want to have the ability to find your business at a click. More than just having you find your customers, your customers should be able to find you instantly, whenever and wherever they wish.
We develop productive and comprehensive apps and programs that suit your business on various platforms such as iOS and Android. We are always up to date and informed about trends to enable your business to make the most out of technology. From mobile to tablets, apps to interactive videos, we can handle it all for you.
Why choose us
7 Compelling reasons why you should hire us as your digital marketing agency.
Popular Questions
What sorts of businesses do we work with?
We have experience with and work with businesses of all sizes, from local companies and start-ups to national and multinational brands. We have experience of working with companies in all sorts of sectors, from Hotels and software companies to local plumbers and photographers.
How much do we charge?
All our projects are completely bespoke, so it is difficult to give exact figures. At the moment we work with companies who have budgets ranging from a few hundred pounds per month to a few thousand. Rather than having a minimum amount, we adjust our strategies, volume of work and timescales based on the available budget.
We can also adjust the approach we take depending on how much involvement our clients have. If you are happy to implement suggestions yourself (after a proper explanation), it will reduce the overall project cost.
Furthermore, if you have a service we may have use for, we are happy to trade skills if possible.
How we will report and how you will know what we'll be working on?
At 31, we like to keep our clients up-to-date. We send monthly reports outlining performance, as well as work completed and upcoming work. In addition, we will also show you how to use Analytics and set up appropriate dashboards so you can keep track of performance yourselves.
We also provide action lists detailing all the areas we believe need working on, with appropriate due dates.
If that isn’t enough, we also will be in regular contact and if possible will spend time in your office working alongside you.
Do we have minimum lengths contracts?
While we do use contracts and we like to have long-term projects in place, we are happy to work on short-term or even rolling monthly contracts. We generally prefer to have longer agreements in place, as it helps us with long-term planning for both our projects (we can use tactics that may take a couple of months to implement, but will give much better results), as well as making sure we always have enough staff to cover all our clients effectively.
What are our payment terms?
In most cases, we invoice on a monthly basis with 30-day payment terms. For certain projects we may require a proportion of the payment upfront or for it to be fully covered by the clients; for example, building new sites and payment for PPC spend.
We always agree payment in advance of a project being started, and any changes in budget will be fully communicated and agreed in writing in advance.
How long will it take to see results?
This is another tough question, as all projects are different and timescales may often be out of our control (for example, a client’s developer may have no time to work on our recommendations). Our stock answer is that within the first 60 days from the start of the projects, most, if not all, clients will have seen a noticeable improvement.
At 31, we always like to sort at least some quick win items first so that the project starts to pay for itself almost immediately, so most clients start to results quicker than that.
